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Support & Maintenance

We provide support & maintenance programmes for a multitude of formats & systems that account for both expected & sudden software difficulties.

Application Support

Identifying and resolving issues of various complexity (ranging from basic application difficulties to application code/database faults).

Providing extensive data for self-service

We offer guiding materials like knowledge-based manuals prepared with convenient search & related FAQs for users to help them stay updated with all product and technical information.

Basic application use problems are resolved

Prioritizing support requests & escalating unresolved issues to the next support level, as well as giving issue status updates under an agreed-upon SLA until the issue is resolved

Addressing any configuration issues

Resolving software configuration incidents by logging investigation for root cause analysis of the issues & administering application environment & user accounts.

Resolving code-level problems

Introducing modifications to the code and database to resolve complicated issues, as well as resolving customisation concerns for platform-based apps.

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Application Maintenance

Application maintenance and analysis continually. Application evolution guided by agile principles, adding new features and integrations, re-architecting, and so on.

Application Evolution

Implementing new application features, adding software integrations and incorporating new application customizations.

QA and Testing

Maintain the application's quality and smooth operation while resolving bugs, adding new features, & integrating with other applications.

Application Performance Management

Guaranteeing app stability and scalability by regular app performance monitoring & testing to detect unfavorable trends

Application Security Management

Safeguarding the security of business and customer data. Identifying and fixing any security threats and vulnerabilities

Compliance Management

App compliance with industry-specific rules and standards is being monitored and improved.

The Scope Of Our Services

Application Support

Identifying and resolving issues of various complexity (ranging from basic application difficulties to application code/database faults).

Application Maintenance

Application maintenance and analysis continually.
Application evolution guided by agile principles, adding new features and integrations, re-architecting, and so on.

What Makes Us Stand Out

We are easy to work with and have highly trained professionals with deep knowledge of technology and user behavior. We provide our service with is on schedule and within budget.

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Countries where we have clients
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Countries where we have clients
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Countries where we have clients
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Countries where we have clients
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Countries where we have clients

Looking For A Tailored App Support and Maintenance Services?

BarryTech can assist you in putting together the appropriate service package for your applications based on their nature, business criticality, and particular requirements.

What our Clients
have to say?

Our project's testing was done to excellence. On our project, we diligently recorded all issues and bugs. BaryTech comes highly recommended.
Felix Neumann
Overall, the service was of high quality, & it was delivered on time & within budget. Team was experienced, which helped in the cloud services' faster adoption.
Elena Stennei

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